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Trauma Risk Management (TRiM)

In 2023, Southeastern launched TRiM (Trauma Risk Management) - a peer-delivered risk assessment and ongoing support system, designed specifically to help in the management of traumatic events. Mark Brown, Deputy TRiM Coordinator, explains, more about the programme and how it helps Southeastern employees to deal with trauma.

 
RWL: Strategies for coping with trauma RWL: Supporting the railway family to stay well RWL: Understanding post-traumatic stress disorder (PTSD)

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Radha Modgil

Developing online resilience for teenagers

Young people, once exposed to social media, can start to rely on it more and more. Making and maintaining social connections, self-expression and entertainment are just some of the benefits of participating. However, teens are more likely to engage with strangers, share their passwords or experience negativity online. Join GP, broadcaster and Author Dr. Radha Modgil as we learn how young people can be supported to become resilient users of the internet.

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Jason Keeley

Effective conflict management – mindset and influence

With the rise in crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict. Jason Keeley, Founder and Director of IKON Training, delivers his top tips for adopting the right mindset, and using influence to avoid situations bubbling over. 

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Andy Romero-Birbeck

Striking a balance: the work/life conundrum

Achieving work-life balance involves flexible work policies and self-management strategies to reduce stress and enhance satisfaction. It's not about a 50/50 split but feeling fulfilled in both your professional and personal lives. While company policies may be out of our immediate control, we can take personal actions to improve our overall satisfaction.

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