George Hamlyn explores Transport for London's approach to authentic peer support, taking you through the history of TfL's peer support program and highlighting the risks of focusing solely on the 'soft and fluffy' side of wellbeing. He provides an overview of TfL's training program, the crucial role of documents, policies, and procedures in ensuring consistency and also discusses the importance of evaluating and holding peer supporters accountable for their actions.
You may also be interested in:
Strategies for coping with trauma
Working in the rail industry can expose people to potentially traumatic events. As a manager, you want to be equipped with the tools to protect and support your team. The team and organisation around a person can play a big role in a person's recovery after an event. This session gives practical steps managers can take before, during and after an event to reduce the risk to mental health. Managers will also learn how they can protect themselves from burnout and vicarious trauma when supporting trauma-exposed colleagues.
Welcome to Rail Wellbeing Live 2023
Panel discussion: supporting young people’s mental health
Young workers aged 18 to 30 are perceived to be under almost twice as much pressure in their lives as their more senior peers. They’re more likely to be worrying about debt or struggling to pay their bills, which is likely to add to their stress. Companies can and should focus on creating a more inclusive environment and be prepared to step up and support their people.
BROS: Building relationships on site
2023's Wellbeing Hero Award winner, Vikky Goodwin, takes you through the mental health initiative she set up to help frontline employees proactively engage with mental health conversations. The scheme encourages employees to react to situations at work in the same way they would in normal life, substituting work behaviours for personal behaviours and treating colleagues how they would family and friends. Learn practical and effective strategies so you can try them in your organisation.