Closing the listening gap and listening effectively can create not just a safer workplace but also a culture where people can thrive and feel psychologically safe, improving wellbeing. This session covers what listening well looks like and introduces the concept of safety silence and its potential consequences. We also challenge you to think about how you hear different people and how this can affect inclusivity at work – and beyond.
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Our industry-leading health dashboards
Over 20 rail companies are signed up to the award-winning rail industry health data dashboard project. The findings are already providing a powerful tool to generate evidenced based decisions to help businesses to improve overall wellbeing and health for rail staff. This session covers how companies have overcome the challenges of collecting health data, what to do if you are unsure or don’t know where to start collecting data and how it supports the story telling; answering the “why” and “so what” when taking action to drive change.
How to deal with work-related violence
Everyone should be able to do their job without someone threatening, assaulting or harming them. But on the railway’s front line, sadly, that isn’t always the case. In fact, RSSB statistics show that a staggering 94.1% of frontline staff have experienced workplace abuse. In this session, British Transport Police’s Inspector Keith Barnes describes how incidents of violence against railway staff can occur and how to de-escalate them. He also talks about how body-worn cameras can be both a deterrent and an aid to evidence-gathering once an assault has occurred.
Driving occupational hygiene forward
The health of colleagues will always be a key priority of the rail industry. This session on occupational hygiene discusses long-term worker health protection and the focus for future projects and initiatives.