Closing the listening gap and listening effectively can create not just a safer workplace but also a culture where people can thrive and feel psychologically safe, improving wellbeing. This session covers what listening well looks like and introduces the concept of safety silence and its potential consequences. We also challenge you to think about how you hear different people and how this can affect inclusivity at work – and beyond.
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Strategies for coping with trauma
Working in the rail industry can expose people to potentially traumatic events. As a manager, you want to be equipped with the tools to protect and support your team. The team and organisation around a person can play a big role in a person's recovery after an event. This session gives practical steps managers can take before, during and after an event to reduce the risk to mental health. Managers will also learn how they can protect themselves from burnout and vicarious trauma when supporting trauma-exposed colleagues.
How to make workplaces more inclusive for people with invisible disabilities
Invisible disabilities like chronic pain, ADHD, and mental health conditions affect millions but often go unrecognised. In the UK, 70-80% of disabled people have one. Leaders can foster inclusion through flexibility, awareness, and allyship. Watch this video to learn more.
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