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How to be a better listener

This month we’re joined by Dave Brown from the charity Samaritans who shares his top tips on how to be a better listener.

 
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Jason Keeley

Effective conflict management – mindset and influence

With the rise in crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict. Jason Keeley, Founder and Director of IKON Training, delivers his top tips for adopting the right mindset, and using influence to avoid situations bubbling over. 

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Relationships

Welcome to Rail Wellbeing Live 2024

Our 2024 opening session focusses on mental wellbeing. We discuss the critical issues rail workers face in these uncertain times. Life post-covid seems to be relentless. The cost-of living-crisis has taken hold, and we’re constantly facing challenges at work, whether that be budgets, safety or job security. Our discussion focuses on strategies to foster mental resilience, provide robust support systems, and create a healthier work environment.

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Relationships

Mental health and relationships

Fact: men live shorter, less healthy, and less happy lives than women. Serious subject! Yet humour can help. So, join award-winning comedian, John Ryan, as he talks male mental health and relationships.

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