This month we’re joined by Neil Shah, a stress management expert from The Stress Management Society.
Neil discusses the importance of lifestyle balance in managing stress with a focus on physical, mental, emotional, spiritual, and social wellbeing.
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Untangle your anxiety
Psychotherapist Joshua Fletcher discusses the various ways anxiety can manifest in individuals. He creates a sense of understanding and awareness by discussing what anxiety is, how it presents differently in people, and how to address it. Drawing from his professional expertise and personal experience with panic disorder and OCD, he offers a unique perspective on managing anxiety.
Power of the PAUSE
Stress is natural and necessary, but how do we manage our reaction to too much stress? We discuss how a mindful pause can help with stress management.
Managing conflict positively
Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences. Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease.