Discover the transformative impact of positive psychology with coach Jane Jennison. Explore the five areas of interest in positive psychology, understand why good mental health matters, and gain practical tools to cultivate gratitude, resilience, and optimism. This session offers valuable insights and practical tools for fostering a more fulfilling and happier life.
Psychotherapist Joshua Fletcher discusses the various ways anxiety can manifest in individuals. He creates a sense of understanding and awareness by discussing what anxiety is, how it presents differently in people, and how to address it. Drawing from his professional expertise and personal experience with panic disorder and OCD, he offers a unique perspective on managing anxiety.
Andy Romero-Birkbeck shares his top tips from the field of positive psychology to help you achieve greater satisfaction in both areas of your life: both work and personal. By following these five simple steps, you’ll feel better about both parts of your life.
Achieving work-life balance involves flexible work policies and self-management strategies to reduce stress and enhance satisfaction. It's not about a 50/50 split but feeling fulfilled in both your professional and personal lives. While company policies may be out of our immediate control, we can take personal actions to improve our overall satisfaction.
With the rise in crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict. Jason Keeley, Founder and Director of IKON Training, delivers his top tips for adopting the right mindset, and using influence to avoid situations bubbling over.
Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences. Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease.