Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences. Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease.
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Men’s mental health
This Men’s Health Week our panelists delve into the meaningful issues that matter to men. Our guests fearlessly address a range of topics, including work challenges, relationships, family pressures, addiction, and financial security. Discover valuable insights and practical advice to help navigate the complexities of modern life.
Welcome to Rail Wellbeing Live 2024
Our 2024 opening session focusses on mental wellbeing. We discuss the critical issues rail workers face in these uncertain times. Life post-covid seems to be relentless. The cost-of living-crisis has taken hold, and we’re constantly facing challenges at work, whether that be budgets, safety or job security. Our discussion focuses on strategies to foster mental resilience, provide robust support systems, and create a healthier work environment.
Harnessing the power of introverts
When you hear the word introvert, you might think of someone who's shy or quiet and prefers to be alone. While that may be true for some introverts, there's so much more to this personality type. Join Emma Taggart, a Career Coach for introverts, as we discuss the personality traits of introverts, different types of introverts and the benefits of being an introvert.