Nick Baddeley, Louise Mears and Fran Garvey-Fereday discuss the development, challenges, and implementation of a ‘Wellbeing Ambassador’ network within Network Rail. Based on their own experiences, they deliver a best-practice guide for all.
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RWL '23 preview - Wendy McCristal and Rupert Lown
Wendy McCristal and Rupert Lown discuss the importance of good mental health, especially for those in lone working roles. They talk about the health challenges especially faced by shift workers and how they can take control of their wellbeing while working long and irregular hours.

Occupational hygiene within the rail industry: What can it do for you?
Too often we measure our exposure to harm only after that harm has happened. The RWA Occupational Hygiene Management Group talks about how it’s time for a new, proactive strategy, that helps us to avoid risks, ultimately to improve quality of life for our colleagues.

How to deal with work-related violence
Everyone should be able to do their job without someone threatening, assaulting or harming them. But on the railway’s front line, sadly, that isn’t always the case. In fact, RSSB statistics show that a staggering 94.1% of frontline staff have experienced workplace abuse. In this session, British Transport Police’s Inspector Keith Barnes describes how incidents of violence against railway staff can occur and how to de-escalate them. He also talks about how body-worn cameras can be both a deterrent and an aid to evidence-gathering once an assault has occurred.