On-Demand

Andy Romero-Birkbeck shares his top tips from the field of positive psychology to help you achieve greater satisfaction in both areas of your life: both work and personal. By following these five simple steps, you’ll feel better about both parts of your life.

Achieving work-life balance involves flexible work policies and self-management strategies to reduce stress and enhance satisfaction. It's not about a 50/50 split but feeling fulfilled in both your professional and personal lives. While company policies may be out of our immediate control, we can take personal actions to improve our overall satisfaction.

With the rise in crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict. Jason Keeley, Founder and Director of IKON Training, delivers his top tips for adopting the right mindset, and using influence to avoid situations bubbling over. 

Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences.  Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease. 

In this special edition, Specialist ADHD Coach, Ian Hall returns to answer the many questions that were asked during the Wellbeing Wednesday 'Understanding ADHD'. 

Dr Radha Modgil delivers her top five tips for supporting your teenager through the sometimes-murky world of social media. In just five minutes, she helps parents and carers feel more confident in how they engage with their teens’ online world.

Young people, once exposed to social media, can start to rely on it more and more. Making and maintaining social connections, self-expression and entertainment are just some of the benefits of participating. However, teens are more likely to engage with strangers, share their passwords or experience negativity online. Join GP, broadcaster and Author Dr. Radha Modgil as we learn how young people can be supported to become resilient users of the internet.

Panel discussion: supporting young people’s mental health

Young workers aged 18 to 30 are perceived to be under almost twice as much pressure in their lives as their more senior peers. They’re more likely to be worrying about debt or struggling to pay their bills, which is likely to add to their stress. Companies can and should focus on creating a more inclusive environment and be prepared to step up and support their people.

Closing the listening gap and listening effectively can create not just a safer workplace but also a culture where people can thrive and feel psychologically safe, improving wellbeing. This session covers what listening well looks like and introduces the concept of safety silence and its potential consequences. We also challenge you to think about how you hear different people and how this can affect inclusivity at work – and beyond.